I am thrilled to share my experience of working with Gene from The Pastorino Team. As a buyer of a fixer-upper, Gene not only assisted me with financing but went above and beyond by providing valuable referrals for various needs. I am truly grateful for his exceptional support throughout the process.
What set Gene apart was his willingness to listen and address my questions in a way that made perfect sense to me. Unlike my previous lender, who made me feel insignificant and hesitant to communicate, Gene encouraged open dialogue and made me feel valued as a client.
One aspect that truly impressed me was Gene's invaluable advice on escrow holdbacks. This was a game-changer. No other professional had ever mentioned this to me before. Thanks to his expertise, I am now able to proceed with upgrading my cabinets sooner than anticipated.
Aside from his expertise and personalized guidance, Gene also secured a better interest rate compared to the other lenders I had considered. It's clear that The Pastorino Team not only excels in customer service but also delivers competitive mortgage solutions.
I wholeheartedly recommend working with Gene and The Pastorino Team. Their exceptional communication, valuable insights, and better rates make them the go-to choice for anyone seeking a smooth and rewarding mortgage experience.
Gene's personalized attention was top-notch. He had a knack for promptly responding to my questions, even when on the phone, he always shot me a text to let me know he would call me back. Kaylie was awesome too. She kept her patience even when requesting my financial documents, which I might have forgotten to turn in a few times...oops!
But seriously, my interactions with these guys often times turned into enjoyable conversations. It's like Gene could juggle numbers and jokes with equal ease. Who knew getting a mortgage could be so much "fun"?
The Pastorino Team exceeded my expectations. Their professionalism, expertise, and personalized service made the mortgage process a breeze. Highly recommended.